Insurance Claims Process

 Auto Glass is approved by most major auto insurance companies to provide repairs and replacements for their policyholders. We use only the finest materials and most advanced adhesive products to ensure that your windshield and window repairs stand up to the extremes of temperature and weather experienced in Houston during a typical year. Our professional claims experts can help you navigate the complex world of insurance forms and deductibles to arrive at the most cost-effective solution for your auto glass repair and replacement requirements.

Damage to your vehicle will usually only be covered under certain circumstances:

• If you are involved in a collision and the other driver is at fault, his or her insurance will typically cover all damage to your vehicle to include auto glass repair or replacement costs.
• Comprehensive physical damage coverage pays for auto glass damage caused by vandalism, theft, or other covered events not related to an accident.
• Collision insurance covers the repair costs for damages resulting from accidents in which you are judged to be at fault. This includes auto glass replacement costs as well as any other damage to your vehicle.

Liability-only insurance will not cover any part of the cost of auto glass repair for your vehicle. In most cases, however,  Auto Glass can work with you to find the most cost-effective solution even when insurance will not pay for the repairs.

Many of the major insurance companies serving the Houston area will waive your deductible if your auto glass can be repaired rather than replaced. If the damage to the glass is not severe and does not obstruct the driver’s field of vision,  Auto Glass can usually repair the crack or chip using advanced polymer technologies that restore the stability of the windshield or window and prevent the damage from spreading.

If you do need a full windshield or window replacement,  Auto Glass will work with you to identify the most cost-effective strategy for your vehicle. We use only factory-approved glass and adhesives to ensure the quality and the durability of your replacement. Our technicians can help you choose the most affordable and appropriate solution for replacing the windshield or a window on your car or truck.Auto Glass, we are committed to providing you with the assistance you need to manage your insurance claims in the most cost-effective way possible.

 Auto Glass has years of experience in working with insurance companies and ensuring the most affordable solutions for our customers. If your vehicle has been damaged in an accident or through the actions of a vandal, we can provide you with top-quality auto glass solutions that suit your needs and your budget. Contact us today to learn more about the claims process and to set up an appointment with the  Auto Glass team.

HOW TO CLAIM GLASS REPAIR OR REPLACEMENT

A crack or chip in your windshield is important to repair. Your windshield is at risk for damage from flying objects like debris from a truck, rocks, or even from storm damage. Maybe you hit a bird while driving or the neighbor kid hit a baseball into your vehicle. The potential causes are numerous, but the underlying question is, does your car insurance cover windshield damage?

It all depends on what type of car insurance policy you have. 

Comprehensive Coverage

Windshields and any other damaged window in your vehicle would be considered a comprehensive claim. So you are only covered if you purchased comprehensive coverage, which is sometimes referred to as “other than collision coverage,” before the damage occurred. Find out if you have comprehensive coverage on your vehicle by checking your declaration page, calling your agent, or filing the claim and speaking with an adjuster.

Deductible

It is possible you have a deductible on your comprehensive coverage. When you add comprehensive coverage to your vehicle, a deductible should be selected. Some companies offer a zero deductible on comprehensive, however, many times a deductible is chosen to reduce the overall cost of insurance. Many carriers also offer a deductible on comprehensive to cover the majority of comprehensive claims but offer a zero deductible specifically for glass damage. Check your policy to see what your deductible is for comprehensive claims.

If the cost of repairs is even slightly greater than your deductible, you should consider filing a claim. Most of the time, repairing a windshield won’t raise your premium amounts all that much, as it doesn’t really signal risky driving behavior in the way that, say, an at-fault accident would. 

Full Glass Coverage

Many states are beginning to offer full glass coverage as an add-on to your insurance policy. If you’ve decided to purchase full glass coverage, you won’t have to even pay the deductible for repairing or replacing your windshield.

Don't Procrastinate Filing a Glass Claim

Often a small chip will begin to crack over time requiring a full windshield replacement. If you have a small chip in your windshield, many times the glass can be repaired. Usually, insurance carriers cover chips which are repaired without a deductible, as long as comprehensive coverage is listed on your vehicle. The sooner you have a chip filled, the less likely it is to spread into a crack.

What If I Can't Pay My Deductible?

Options are available if you cannot afford to pay your deductible.

Put off your repair until you can save up the money. However, repairing your glass in a timely fashion is important and can result in a fix-it ticket from a police officer if you are caught with a cracked windshield.

Check with reputable glass companies in your area to see if they will waive a part or all of your deductible. Glass companies are hungry for your business and will waive your deductible in order to get your business. Usually, only the largest glass companies are able to remain profitable after waiving your deductible.

Remember comprehensive coverage covers more than just deer accidents. The only way your windshield is covered by your insurance is if you purchase comprehensive. If you have a bare-bones policy with PLPD coverage only, you will have to repair or replace your glass on your own. Make sure you learn about your car insurance coverage before the time comes to file a claim. windshield repair with insurance and windshield replacement with insurance houston katy cypress  

1)Rear, sides and front auto auto glass replacement for all ford models( you can mention the models and years in the description + Van + SUV + Coupe +Cargo Van + Truck + Station + Hatch back) in katy (you can mention Downtown, Galleria, Heights Area, Sugarland, katy, Missouri City, Liberty County, Woodlands, Kingwood, Friendswood, Lake City and Springs TX and some zip codes in the description) 

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6)Fixing & replacing your broken, cracked or smashed auto auto glass.

7)Life time warranty on air leak and water leak on the particular replacement job done.If your windshield or any of your side auto glass are cracked, broken or smashed, you can call us to repair or replace  a new windshield or auto glass with the convenient of mobile debit/credit card processing service.

Mobile same day auto auto glass repair or replacement service providing reliable installations for   katy and downtown, katy, Sugar Land, katy, Spring, Height Area and Woodlands.

Now you can enjoy the convenient of auto auto glass repair from the comfort of your own home, apartment, office or place or work. 

With mobile debit and credit card processing, now you do not need to worry about not having cash on hand to pay for your auto auto glass repair or replacement. We take Visa, Master Card, American Express and Discover.

If you want to have any replacement or repair done for your car or truck windshield, however, you do not have much time in hand due to your busy lifestyle, then you can enjoy our express service which ensures fast and quick replacement or repair for your auto auto glass.

Seasonal and weekly discounts are available for repair or replacement of most of car, truck, SUV, Van, Mini Van and Cargo Van's windshield. 

at KATY auto auto glass low price does not mean low quality .we use professional grade safety  coated auto glass from the major original equipment manufacturers only high performance adhesives are used to bond the specially tempered auto glass to your vehicles body which ensures that the job will be done right the first time and durable for years to come you and your vehicles deserve the best

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every job we documents with a complete warranty against leaks ,auto glass defects,and defective workmanship for as lang as you own your vehicle .if for any reason you are not satisfied , simply bring in the vehicle and one of our courteous ,professional technicians will be happy to assist you .

Broken glass doesn't have to slow you down for long. GEICO's glass claim service is fast and convenient. Our goal is to have you back on the road with a high-quality repair as quickly as possible. The following guide to the glass claim process will help you understand how GEICO can help when your vehicle's glass is damaged. windshield repair with insurance and windshield replacement with insurance houston katy cypress 

What should I do if my vehicle glass breaks?

Report the damage to GEICO as soon as possible. You can report your claim online and schedule a convenient appointment for the glass damage to be repaired or replaced.

If an entire piece of glass has been broken out of your vehicle, you should try to protect your car's interior from weather damage. Park in a garage if possible, or cover the opening with tape and plastic. Be careful not to injure yourself on broken glass.

Does my insurance policy cover broken glass?

Broken glass is generally handled under your Comprehensive Physical Damage Coverage, which is usually subject to a deductible. Log into your auto insurance policy and see if you have Comprehensive Physical Damage Coverage.

Can glass damage be repaired?

If you have a chip or crack on your windshield that is smaller than a dollar bill, it could be repairable. Benefits of repairing your windshield include:

If you have the appropriate coverage, GEICO will waive your deductible when you have your glass repaired

The repair process only takes about 30 minutes

Repairing your windshield leaves the original factory-installed seal in place

Windshield repair leaves only a slight blemish that will become less noticeable over time

STATE FARM

Windshield Repair and Glass Claims

State Farm® has a fast and convenient claim process so you can schedule windshield and glass repairs at your convenience with LYNX Services, our trusted third-party glass program administrator.

How Do I Report a Glass Claim?

File a claim online, contact your agent, or call LYNX Services at 888-624-4410.

Massachusetts policyholders – call 800-526-8210.

Canadian policyholders – contact your State Farm agent.

Check your policy to verify you’re covered for repairs.

Does State Farm Cover Windshield Replacement?

State Farm covers both windshield repairs and replacements, depending on the extent of the damage. Your deductible may apply.

What Windshield Damage Can Be Repaired?

Typically, small breaks in the non-acute area (not in front of the driver).

Small breaks such as bullseye, star, half-moon, and combination.

Schedule Windshield Repair and Auto Glass Service at Your Convenience

Get repairs – may typically be completed within 48 hours of filing your claim.

Choose the vendor you prefer from a network of repairers who meet our quality standards.

Schedule mobile service technicians at your home, office, or any location.

If you take your vehicle to a facility, repairs usually take 20 to 30 minutes while you wait.

• It’s convenient. You don’t have to take time off work or rent a car while the repair is being completed. A technician will come to your home or place of work and do the repair on the spot.
• It’s quick. The repair is done while you wait. In most cases, that means approximately 30 minutes.
• It’s inexpensive. The deductible for windshield repair is waived if you carry comprehensive coverage.
• You can avoid other problems. Replacing a windshield, instead of repairing it, involves breaking the original factory seal. That can make the area around the windshield more prone to leaks, which can lead to additional problems.
• You can help protect the environment. Because a layer of laminate is fused to windshield glass, it’s more difficult to recycle. By repairing your existing windshield, disposal isn’t an issue.

“First time using online service and made a claim to have my windshield replaced. After a terrible day, using this claims service online that was simple, fast and easy, it really made things a lot better and weight has been lifted off my shoulders. I’m thrilled to know in addition that I am covered, with service coming to my home. With a new baby coming in just a couple of weeks I didn’t think I’d be able to afford a replacement. I’m happy to know my family will be safe and I don’t have to worry. So very grateful for this wonderful service.”
— Heather C. from New York

Filing a glass claim with your insurer may seem like a hassle, but it’s better than trusting someone else to do it.

When it comes to repairing or replacing your car’s windshield, ethical service contractors will expect you to file the claim yourself. Other contractors, sometimes called “glass repair technicians,” may try to get you to sign an Assignment of Benefits (AOB) form so they can file the claim on your behalf. Their resulting actions can make your personal information vulnerable and lead to an increase in your premium.

A Glass Repair Technician is a contractor who approaches you and says that they can take care of your car’s glass issues on your behalf. They often approach you at gas stations, car washes, or other public spaces where they can see your car. To take legal ownership of your claim, they have you sign an AOB form and collect your personal information without fully explaining what they’re doing. On the surface, it looks like they solicit your insurance information, fix your vehicle, and collect money from GEICO without much effort on your part.

You’re providing your contractors with the authority to charge the insurance company whatever they want under your name. Those high costs may not come from your pocket, but they could increase your premium rates when your account lists an overcharge. In addition, when you sign your claim over to a contractor, you’re providing them with your sensitive personal information. This can lead to an abuse of your personal information and potential identity theft. Not all contractors participate in this fraudulent activity, but it’s not worth the risk.

If your vehicle’s glass is damaged, you can report your glass claim online, via the GEICO Mobile app, or by calling 1-800-510-2291. GEICO recommends the reputable auto glass experts at Safelite, but you have the ability to choose other repair service shops with your 

REPAIRING VS. REPLACING YOUR WINDSHIELD

If your windshield is cracked but hasn’t shattered, a qualified windshield specialist can help you make a decision about whether repair or replacement is better for your vehicle.

According to the National Windshield Repair Association (NWRA), repair is generally much less expensive than replacement, provided it’s appropriate. The NWRA suggests that repairs should be carried out as soon as possible, to prevent cracks developing or getting worse. A useful rule of thumb is that a chip or crack smaller than a dollar bill can generally be repaired, according to Safelife AutoGlass. Always consult a specialist to help you make your decision.

AUTO INSURANCE COVERAGE FOR WINDSHIELD DAMAGE

Comprehensive coverage may help pay to replace or repair a damaged windshield, if it’s hit by a rock or another object. Comprehensive also helps cover damage from perils such as fire, theft, falling objects or hail.

Full glass coverage may be available in some states as part of your comprehensive coverage or in addition to it, according to the Insurance Information Institute (III). With full glass coverage, you may not have to pay a deductible for the repair of your windshield. If you’re interested in purchasing this optional coverage, check with your agent to see if it’s available in your state.

WILL I PAY A DEDUCTIBLE?

A deductible is the amount of money that you will pay out-of-pocket toward a covered claim. Whether you pay a deductible for a damaged windshield claim depends on your policy and the state where you live.

Keep in mind that your car insurance policy typically only covers the amount of a claim that exceeds the deductible (up to the policy's limits). An example of how this could play out: Say you have a deductible of $500 on your comprehensive coverage. Now, if you make a glass claim to repair your cracked windshield and it costs $233, you would end up paying entirely out-of-pocket.

However, there are situations when you may not pay a deductible on a glass claim:

If your comprehensive coverage includes a glass repair agreement:

The National Association of Insurance Commissioners explains that if your windshield only needs repair (and not replacement), some insurance companies won’t apply the deductible. Ask your agent if your comprehensive coverage includes a glass repair agreement.

If you’ve opted for full glass coverage:

As explained above, full glass coverage (in states where it's available) may help pay for the repair of your windshield with no deductible applied.

If state laws mandate that the deductible not be applied:

In certain states, regulations mandate that insurers cannot apply a deductible on comprehensive claims for damage to safety glass, such as windshields, according the Insurance Journal. In those states, you may be able to repair or replace your windshield without paying a deductible.

In short, comprehensive auto coverage may help pay to repair your car in a number of scenarios. One of those risks might be a rock cracking or shattering your car’s windshield. Whether you’ll pay a deductible can depend on whether your windshield needs repair or replacement, the kind of coverage you’ve purchased, and the laws of your state.

Windshield damage can’t always be prevented, but having the proper coverage in place may help you get repairs made, so you can get back on the road.

Windshield and glass repairs

01

Submit your claim

 windshield repair with insurance and windshield replacement with insurance houston katy cypress 

You can submit your claim through our mobile app, online, or by calling 1-800-776-4737 and providing some basic info. A representative walks you through your coverages and next steps.

They also ask for a few more details to determine if your glass can be repaired or replaced, and explain your costs and the benefits of getting it fixed right away.

Learn more about how to see if your glass is a repair or replace.

02

You can schedule the repair or replacement at your convenience

Keep in mind, the choice of where you get your repair or replacement done is yours. We recommend A+ Auto Glass or one of its affiliate shops to provide you with a quick and easy repair option.

In most cases, they can repair or replace your glass at your home or work, or you can go to one of their shops. It usually takes less than 30 minutes for repairs and 60 minutes for replacements, though it is recommended that you don’t drive your vehicle for at least one hour after a replacement. Safelite AutoGlass even guarantees their work and cleans out your car for free!

03

Your glass is fixed

If your glass can be repaired (and you have comprehensive coverage), you don’t have to pay anything. If it’s a full replacement, you may have to pay your deductible, depending on your state. Keep in mind, you might see a small blemish where the repair was completed. If you’re not satisfied, we’ll replace your windshield, but you have to pay your deductible, depending on your state.

Glass repairs vs. replacements

If the chip or crack in your windshield is less than 6 inches long (about the length of a dollar bill), then we’ll usually be able to repair it and no deductible will be applied. That means you won’t have to pay anything if you have comprehensive insurance. Comprehensive is an optional coverage, but most drivers add it to their policy.

If the crack is larger than 6 inches, then the windshield will likely need a full replacement. If your windshield needs to be replaced, your comprehensive insurance will still cover it. Depending on your state and policy, you’ll just need to pay your deductible. For instance, if it costs $800 to replace your windshield and your comprehensive deductible is $100, you’ll pay $100 towards a new windshield.

What you need to know about auto glass repairs

Learn more about when and why you should replace your windshield.

Dangers of a cracked windshield

While a crack in the glass may not seem like a big deal, it’s important to fix it immediately. Here’s why:

In many states, it’s unlawful to drive a car with a cracked windshield. Your windshield protects you from flying debris if you’re involved in an accident. If your windshield is cracked, it’s more likely to shatter or break. It could eventually impair your view while driving. It may affect your air bag from deploying properly. If your car flips over, the lack of windshield support could cause the roof to cave in.

Option for a $0 deductible on glass

In certain states, we offer a $0 deductible option on glass-only replacement claims. This $0 deductible will remain separate from your comprehensive deductible, giving you the flexibility to set both deductibles to your liking.

Reporting a glass claim

To report a claim, log In to your policy online, use the app, or call us anytime at 1-800-776-4737. You’ll want to report any glass damage as soon as possible so we can confirm comprehensive coverage applies to the damage.

With Progressive, you get to choose who repairs or replaces your windshield, and it can usually be fixed within 24 hours. We recommend KATY Auto Glass, the country’s largest auto glass replacement company, or one of its affiliated shops, but you’re free to choose anyone you trust to get the job done. The benefits of choosing Safelite AutoGlass or an affiliate shop include:

Guarantees: You’ll receive a warranty on all glass work for as long as you own or lease your vehicle. You can choose your own shop, but the work will have to be covered by that shop’s warranty and you should talk to your shop of choice.

Convenience: In most cases, you can choose to have the repairs done from your home, work, or at the shop.

Quality: All glass shops in Progressive’s network meet our strict quality requirements.

Price: Shops in our network agree to complete work at prearranged prices, which means you pay only your deductible, if applicable, and no surprise charges.

See more on the glass repair process.

 KATY WINDSHIELD REPAIR AND REPLACEMENT CLAIM

Vehicle Glass Repairs

We’ll connect you with a trusted vehicle glass company that can help you get back on the road safely. windshield repair with insurance and windshield replacement with insurance houston katy cypress 

Fast, Convenient Vehicle Glass Repairs

Is the size of the damage less than six inches? If so, then it’s possible your windshield can be repaired rather than completely replaced. You’ll be ready to travel with a clear view of the road in about 30 minutes.

Schedule a vehicle glass repair

There are two ways to report your vehicle glass claim:

Schedule an appointment online*with our preferred provider, Safelite Solutions.

Give us a call if you want to use a glass shop other than a preferred provider. Call 1-800-435-7764.

Rental car damage? For rental cars, report any damage to your rental car company and have them forward repair documents using one of these methods:

Email: myclaim@farmersinsurance.com

Fax: 1-877-217-1389

Mail:

Farmers Claim Services

National Document Center

PO Box 268994

Oklahoma City, OK 73126-8994

Include your name, policy number, phone number and date of loss on all documents.

2

For reimbursement for a repair already made

For reimbursement of glass repairs already made, we’ll need your receipt or invoice. Your name, policy number, phone number and date of loss must be included on all documents.

Ways to submit your documents:

Report your claim online

Online: upload your documents to an existing claim

Email: myclaim@farmersinsurance.com

Fax: 1-877-217-1389

Mail:

Farmers Claim Services

National Document Center

PO Box 268994

Oklahoma City, OK 73126-8994

We will process your claim within seven to ten business days.

What are the benefits of using the USAA Auto Glass Network?

You have the right to use the shop of your choice to repair or replace your glass. We're prohibited by law from requiring that repairs be done at a specific shop, and your policy will cover the reasonable costs of repairing or replacing your glass no matter where you have repairs made.

Here are some benefits of using the USAA Auto Glass Network:

Lifetime warranty on parts and labor

Mobile service

Highly regarded WINDSHIELD replacement and repair technology

Trained, certified auto glass replacement technicians

Old windshields recycled, keeping more than 107 tons out of landfills

24/7 Twenty-four seven  scheduling online and live representatives available 365 days a year

How do I know if my auto glass damage should be repaired or replaced?

If your windshield damage is smaller than the length of a dollar bill, Safelite may be able to repair it. More extensive damage will likely require a full windshield replacement.

Can you guarantee that a chip or crack won't become larger during the repair process?

No. In some cases, through no fault of the repair technician, the attempt to repair a windshield can result in the chip or crack becoming larger. However, A+ Auto Glass can guarantee that upon completion of a successful repair, the chip or crack will not crack further and that the repair will pass any state vehicle inspection, or Safelite will credit the cost of the repair toward a replacement.windshield repair with insurance and windshield replacement with insurance houston katy cypress

Can you guarantee that a chip or crack will be invisible once repaired?

No. A windshield chip or crack repair is used to prevent further damage and to restore structural integrity. With most successful repairs, a slight blemish or imperfection where the impact occurred is normal. In most cases, you should expect the cosmetic appearance of the repair to show some improvement compared to the damage before the repair.

What kind of glass is covered?

The comprehensive coverage under your USAA Auto Insurance policy covers damage to various types of window glass, including windshields, side and rear windows, sunroofs, moon roofs and T-top panels. It doesn't cover headlights, tail lights or other types of glass.

How long will my auto glass repair or replacement take?

In many cases, windshield repairs are completed in 30 minutes or less. Windshield replacements often take no more than 60 minutes. However, we recommend that you don't drive the vehicle for at least one hour after service is completed.